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Why Handy Paused its Growth Plan to Focus on Profitability

In 2016, Oisin Hanrahan (Handy’s CEO) advocated for the roll-out of a new online boarding process that offers customers self-service. However, although his plan would eventually lead to profitability while reducing the company’s monthly expenditure, it was still a risky move that was opposed by his partner Umang Dua. In the end, the company agreed

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